• Our primarily shipping method is through the U.S. Postal Service (USPS), with the option to also use the United Parcel Service (UPS). Please note that potential shipping delays may affect package deliveries.
  • It is crucial to ensure the accuracy of your address when placing an order, as we ship to the address provided during checkout. Please be aware that J&S Designs cannot be held responsible for packages sent to the incorrect address. 
  • Both USPS and UPS issue tracking numbers for all shipments, which will be provided once your order is processed and shipped.
  • J&S Designs does not accept responsibility for any lost, delayed, or stolen packages. While we track all shipments, once your order is confirmed as DELIVERED in the USPS or UPS tracking system, we relinquish responsibility for any further issues. 
  • We offer shipping to all 50 states, with shipping costs calculated and added to your order during checkout based on product weight and location. Additionally, for those residing in the DMV area, we provide the option for local pick-up.

Designs: ApparelBefore J&S Designs processes any custom orders, written final approval is required. 

Wash Care

  • Wash and dry garment inside-out.
  • Use cold water setting.
  • Use mild detergent.
  • Dry on low/tumble dry setting or hang dry.
  • DO NOT dry clean.
  • DO NOT iron on design.

Designs: Engraved Bamboo Cutting Board: Before J&S Designs processes any custom orders, written final approval is required. 

How to properly clean a Wood Cutting Board: Dos and Don’ts


  • Use liquid dish soap to hand wash your cutting board promptly after use to prevent liquids, food residue, and odors from penetrating the wood.
  • Wipe the cutting board dry and allow it to air-dry on its side after cleaning.
  • Sanitize the cutting board after handling raw meat.


  • Soak the cutting board; quick dunks in water are acceptable, but prolonged soaking may cause warping.
  • Place wooden cutting board in the dishwasher as the heat and chemicals can dry out, warp, or crack the wood.
  • Use harsh, concentrated cleaners on your cutting board.

 Cost for Custom Orders:

  • Determined based on selected product item. Upon submission and receipt of the custom order request form, cost estimates will be discussed during consultation. 

Timeframe for All Orders:

  • Please note that orders may take up to 2 weeks to process and fulfill. Bulk orders may require additional processing time. It's important to note that shipping time is not factored into the order processing duration.   

Returns and Exchanges:

  • We do not accept returns or exchanges. Prior to processing any custom order, written final approval is necessary. Your satisfaction is our priority; therefore, if you encounter any issues or concerns with your order, please reach out to us within 2 days of receiving your item(s). We will initiate a claim to address any discrepancies if J&S Designs has sent the wrong product, item, size or color. However, please note that claims will not be accepted for ordering the wrong product, item, size, or color. 

For any inquiries or concerns, please don't hesitate to reach out to us! You can contact us through the "Contact Us" tab on our website, phone at 301-818-1876, or via email at jandsdesigns1@gmail.com. We're here to assist you!