Shipping policy

  • We primarily use U.S. Postal Service (USPS) to ship packages. We also have the option to ship packages via United Parcel Service (UPS). However, due to COVID-19, there may be a delay in package deliveries.
  • Please ensure your address is correct when placing your order. We ship to the address provided at time of checkout. J&S Designs is NOT responsible for packages sent to the wrong address. 
  • USPS and UPS provides a tracking number for all shipments, which will be provided once your order is processed and shipped.
  • J&S Designs is NOT responsible for any lost, delayed or stolen packages. We track all packages and once your order confirms DELIVERED in the USPS or UPS tracking system, we are no longer responsible for any lost or stolen packages.
  • We ship to all 50 states and shipping costs will be added to your order. Costs are determined at checkout and is based on product weight and location. We do offer local pick-up if you live in the DMV area.